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A Professional Tile Cleaning Job in Manhattan, NY, Solved All the Hard Surface Problems of This Boutique Hotel

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July 20, 2018

Whether they are luxurious, cozy, or sleek, hotel baths can offer a perfect getaway. Depending on its location, a hotel may be visited by thousands of people. Guests expect the bathrooms to be in mint condition. For this reason, keeping the bathrooms clean is very important and a top priority for hotel managers. How do they achieve this goal? Their crews perform cleanups every day, even if the same guest is occupying a room night after night. Unfortunately, there is one difficult area to maintain: grout. Tiled surfaces need to be grouted to prevent moisture from getting in between the tiles and damaging the wall beneath. Grout is a porous mixture that is prone to absorb all sorts of liquids and moisture from the environment, potentially leading to mold and mildew growth. When the grout lines are badly stained and discolored, they require professional tools and techniques to be restored.

Before and After of a Bathroom Floor Tile Cleaning Job in Manhattan, New York
Tiles can also suffer from stubborn stains that can't be easily removed. The problem might be caused by limescale buildup, soap residue, or dirt. It usually happens because the bathroom is not properly dried or well ventilated after use. The limescale and the water mix with any dust, dirt, or soap on the floor. When the water evaporates, the mixed limescale stays behind. Once this dirty limescale hardens, it is impossible to scrub off, regardless of the cleaning products used. Only a qualified hard surface restoration company has the tools and expertise to remove these stains. A boutique hotel manager was having these issues in one of his rooms when he decided to contact our tile cleaning experts in Manhattan, NY.

The manager of the 414 Hotel in Manhattan, NY, was notified that one of his rooms' bathrooms was not in good condition. He immediately went to inspect the room and confirmed the issues in the bathroom. The tiles on the floor had nasty stains and the grout lines were muddy and dirty. This gave the surface an unsightly appearance that was not ideal for his guests. He asked the cleaning crew what the problem was. They said that even after thorough cleanups, the stains couldn't be removed, and the grout lines remained dirty and discolored. One of the crew members suggested using vinegar to remove the stains. The manager agreed and the cleaning staff began working on the bathroom's floor.

The crew soaked a cloth in vinegar and scrubbed the tiles with it. They left the vinegar mix on the surface for some time and cleaned it using a brush. They performed this procedure on the entire floor. The chore took almost all morning. Unfortunately, this method was not successful, and in fact, they noticed some negative reactions on the surface. Because of the acidic composition of the vinegar, it discolored the tiles and grout lines, leaving the floor even more damaged. The hotel manager was not pleased with this outcome and decided to look for professional assistance.

He went online and searched for the best tile cleaning experts in Manhattan, NY, and in the top search results found Sir Grout Manhattan. The exceptional top tier service we offer was impressive, and the manager began gathering all the information he could. As he browsed our website, the picture gallery caught his eye. The pictures were an amazing showcase of the results of our work. He was happy to see we had restored bathrooms with similar problems as his. After that, he read testimonials and comments from our previous clients. All the positive feedback we had received over the years certified us as a leading company in the hard surface restoration industry. He was convinced we could solve his bathroom's problems and decided to give us a call to request a free consultation.

Before and After of a Bathroom Countertop Tile Cleaning Job in Manhattan, New York
We arrived at the boutique hotel on the appointed date to begin the inspection of the bathroom and to offer the most effective solution for the problem. We greeted the manager and proceeded to assess the condition of the surface. At first glance, we noticed the awful stains blemishing the tiles. This is the result of water splashes left unchecked on the floor for long periods of time without proper drying. The stains gave the floor a sullied, unappealing look. Upon closer examination, we spotted the grout lines were discolored and full of dirt, grime, and soap scum. This was caused by daily wear and tear promoted by the usage of bar soaps. We explained that once the grout and the harmful materials become one, the brownish, muddy color can't be removed through conventional cleaning methods.

We concluded that the bathroom required professional maintenance in order to fully remove the stains and restore the grout lines. We also informed the manager that the countertop in the room's kitchenette was discolored and that we could restore it to its prime days. We offered a tile cleaning service using our high-quality products and professional techniques. We would clean the entire bathroom floor, remove all the stains, and perform the necessary repairs in the grout lines. The products we use are safe and won't damage the tiles or the grout lines. To finish, we would clean the kitchenette and the bathroom countertop and enhance their color using our special products and tools. He was pleased with our assessment and the solution we proposed and proceeded to set up a date for the job.

We returned to the hotel a couple of days later to perform the tile cleaning process. It was an exceptional multi-step procedure that required skillful techniques, professional tools, and the highest quality products. Since there were several surfaces that needed our attention, we decided to begin in the bathroom. We started by making sure everything was completely clean using our exclusive tile and grout cleaner. Our product is pH-neutral and safe, which means it won't damage the grout or stain the tiles. Using a high-speed, gentle scrubber we got rid of all the dirt, grime, and soil from the grout lines. We kept cleaning until the entire bathroom was spotless. We continued by eliminating the stains from the tiles with our hard water stain remover. This left the tiles pristine and with a brand-new look. Once this was done, we performed all repairs the grout lines needed and moved to the sealing process.

We sealed the grout with our top-notch ColorSeal. This high-level sealant blocks the absorption of water and protects the surface against dirt, grime, and all other harmful external agents, all while making cleaning routines easier and faster. It also enhances the look of the grout lines by giving them a uniform color and a renewed appearance. When we finished sealing the entire surface, we continued working on the countertops. The bathroom and the kitchenette countertops needed to be cleaned and color enhanced. We got rid of the dull spots with our safe cleaners and professional tools. We finished by honing the surface using a low grit pad and special powders. We continued grinding until we gradually brought back the color to the countertops.

When we completed all the steps, the bathroom had been fully restored. It had a clean and refreshed appearance with no traces of dirt, grime, or soap scum. The grout lines looked beautiful and had a unique color, thanks to our top of the line sealant. The tiles also recovered their natural beauty and were no longer stained. The countertops regained their gorgeous allure with an enhanced and vibrant black color. This remarkable restoration could have only been accomplished with our professional and experienced work and our high-quality products.

Before and After Picture of a Kitchenette Tile Cleaning Job in Manhattan, New York
We then invited the hotel manager to see the outcome of our work. He couldn't believe all the nasty stains on the floor tiles were finally gone. He was amazed by the incredible new look of the kitchenette and bathroom countertops, and he was pleased we were able to achieve such results in just one day. After thanking us, the manager stated that from that point on, he would recommend Sir Grout Manhattan to everyone he knew. We had become his company of choice for hard surface restoration.

We provide our clients long lasting results, and we assure them that our top tier products and techniques are guaranteed to make cleaning routines easy and brief. We also take time to train our clients on how to perform proper maintenance on their restored surface. Before we left, as we always do with all our clients, we gave the hotel's cleaning crew some recommendations and suggestions to make cleaning routines easier, faster, and safer for the surface:
  • Clean the bathroom using pH-neutral, soap free cleaners, which don't leave any residue and are harmless for the grout. Soap-based cleaners leave residue that seeps deep into the grout lines, promoting mold and mildew growth. Acidic cleaners, on the other hand, are harsh and can discolor the grout and even break it. These types of cleaners should be avoided.
  • Equip the bathrooms with gel soaps instead of bar soaps. This alternative won't leave any harmful residue on the tiles and grout. Soap scum forms when bar soap residue re-hardens on the surface. Not using these soaps would help prevent the appearance of nasty stains on the surface.
  • Keep the bathroom well ventilated and dry. This is a difficult step in a public place such as a hotel because every guest has their own habits. However, it is important to prevent fungi growth due to the humidity of the environment. The door or a window should be left open, especially after hot showers. Also, when drying the surface, use a squeegee, a towel or a terry cloth. Squeegeeing is a great option to prevent soap scum buildup.
Our advanced techniques, outstanding products, and these easy to follow steps are guaranteed to keep the great condition of any surface for years to come.

At Sir Grout Manhattan, we have the solution for all your hard surface restoration problems. Our professional assistance is the best choice for restoring any damaged surface. We provide award-wining tile cleaning processes that will bring back the beauty and allure of any bathroom. As a leading company in the hard surface restoration industry, we offer the most effective techniques to help you with your problem. Don't hesitate to contact us by calling (718) 557-9283 or by filling out our "Request a Quote" form for a free in-home consultation. We will be happy to attend your needs. Also, be sure to subscribe to our newsletter to receive our latest info and promotions.

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