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Testimonials

Below are various video and written testimonials of satisfied customers.

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Click on each image below to play the Video Testimonial

Jaime Picture
- Jaime
Rating 5 Stars
Terry Picture
- Terry
Rating 5 Stars
Michael Picture
- Michael
Rating 5 Stars
Laurie Picture
- Laurie
Rating 5 Stars

Written Testimonials Pencil

Natalia - Manhattan, NYSeptember 08, 2016

Sir Grout is great! They did great job on regrouting my bathroom and sealing my tiles.I highly recommend the guys! Thanks a lot!

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Paul B - New York, NYAugust 23, 2016

Sir Grout did a fantastic job sealing my shower after the floor below was complaining of a leak in the New York City apartment I own and lease out. Eddie is awesome at what he does and very fast at responding to my emails and calls. A few months after when I had a follow up question he immediately came back out to put me at ease. I officially have Sir Grout of New York saved in my phone in case I ever need them again. They are superb!

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Angel A - Woodside, NYAugust 12, 2016

We worked with Eddie and his team to have the marble tile floors in our bathroom and kitchen refinished, new grout color applied and the grout on the bathroom walls cleaned. The in-home consultation with Eddie was easy and we felt comfortable moving forward with the work once we received the detailed written quote. The day of the job, Javier and Joey arrived late due to legitimate travel issues, but were very professional and respectful and worked hard to get through the entire job and make us happy. There was some confusion regarding the exact scope of work, but Eddie came by in the afternoon and we were able to resolve the issue and get it all completed that day. We really appreciate that Eddie was willing to come back by himself twice to address a few punch list items that we did not immediately notice during our final walk through with Javier and Joey. It is not easy to find a professional who wants to make the customer happy the way Eddie tried for us. We think the final result is stunning! The floors look better than they've ever been in all the years we've been here and the entire bathroom just sparkles now. We would consider ourselves perfectionists and it was important to us to get what we paid for. Sir Grout was professional throughout the process and never made us feel bad about being particular about the details. We would not hesitate to recommend Eddie or work with him again in the future

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Maxine S - Manhattan, NYMay 24, 2016

First of all they were on time, calling to say they were just a bit late. They were very personable and knew what they were doing. First they checked the project with the order instructions, went over it with me, and then did a terrific job, with clear instructions on how I needed to followup in the kitchen and bath.

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Frank P - Queens, NYApril 17, 2016

I used Sir Grout for my home in Queens... Eddie came with his staff and really amazed me with the prompt and courteous service to begin with. I asked him at the last hour if he can have his men take care of another bathroom and he said no problem. Stayed late into the evening which really amazed me again and did a fantastic job! I was a bit worried they would rush, but they did not! I would not hesitate to recommend them to my family and friends, Great job!!

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Karl H - New York, NYMarch 08, 2016

I was very pleased and impressed. From the initial estimate through cleanup and suggestions for maintenance, the guys were easy to understand, professional, prompt, and very devoted to performing quality work.

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Barbara R - Brooklyn, NYDecember 15, 2015

Eddie just left my house and I can't believe what my kitchen (tile) floor looks like. It looks better now than when it was installed 17 years ago. The grout color is perfect and the floor looks gorgeous. Also, our basement bathroom shower floor had mold and someone came last year to do some work but if anything, they made it worse. Now it looks immaculate. Do not hesitate to hire these guys. They are honest, respectful, super neat and totally deliver on what they promise. Eddie is a true professional.

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Terri M - New York, NYNovember 16, 2015

Sir Grout did a great job on my bathroom tile, grouting and floor. The work was comprehensive and thorough. I think the work will holdup over time.

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Susan S - New York, NYOctober 06, 2015

Found an exact match of grout color for our tile. Worked until it was just right. We are very happy with the results.

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Beatrice - New York, NYJuly 23, 2015

Omar is the best of the best patience very very gentlemen and of all the best worker his job in my house is so so well down perfect indeed between the replacement of broken tiles and the tiles in the shower to grout every thing is outstanding. Thank you Omar, thank you Sir Grout.

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