Testimonials

The technicians were very professional and courteous. They took precautions in putting down protective covering on the wood floors and removing area rugs and other items. They explained everything they were doing and how it matched the work order prepared by Eddie. I was very pleased with the outcome and could not have asked for a better outcome. The floor grout and travertine tiles looked brand new at the end of the process. The tub caulking and grout repair was unbelievably done to perfection.

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I have been with Eddie for the past 6 months and he has done a fantastic job addressing the issues we had with our lobby floor. The Refinery Hotel is a high traffic location and the lobby floor had major grout issues as well as heavy wax coating added by our prior vendor. He was able to restore the stone to its original look and made our grout look brand new.

He was easy to work with in completing the job in a number of overnights to avoid the heavy volume of our hotel with little to no issues for our guests. Since original service, he has been completing monthly refreshes and works with our time restrictions on the overnight.

There was 1 instance where I was not happy with the technician's work that was completed during a monthly visit and I immediately called Eddie. Eddie answered my call right away, listened to my concerns, came personally to review, and rescheduled his tech the following week without additional charge. I think that goes a long way when conducting business... to do the right thing and Eddie understands this is important.

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William was prompt, professional and did a great job. I would recommend Sir Grout to others and would use them again for tile, stonework or grouting needs.

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Professional, friendly, neat and they did a great job. I would recommend them.

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Sir Grout did a great job on our bathroom grout. William and Kareem were very professional! I highly recommend Sir Grout!

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Richard was great! From taking the time to explain the job to getting everything done at our convenience. Restored our entire floor at the spa. Within one day the entire floor looked like it had been replaced.

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I am very pleased with the service I received from Sir Grout. They were extremely professional and knowledgeable. They walked me through all of the details concerning my shower and even cleaned up the grout on a recently laid floor in my bathroom (the original contractor used the cheapest possible grout and it was already starting to discolor). I guess the best thing about Sir Grout is that they used top quality materials to do the job and the 17 year old tiny tile in my shower looks brand new. They showed up at the appointed time and did a great job. I would use them again and I highly recommend their service.

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From the initial visit by Richard G, a Sir Grout estimator, to the day of the appointment performed by William, a Sir Grout Technician, I was very impressed by the professional manner in which Rich and Will presented themselves. Because the grout replacement and clean up afterwards was done so well, I plan to have Sir Grout do other tile grouting.

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My tile floor was horrible! There was a sealer that was coming up and it made the tile look dirty. William came to our rescue! He cleaned the tile and resealed the grout. My floor looks brand new! He did a fantastic job. I definitely recommend Sir Grout NY I would give them 10 stars if I could!

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I selected this company after reading the reviews on YELP. There are only positive things that I can write about this company. First, they did and excellent job. Omar came to my house at our agreed date and time and was very committed to doing an excellent job. Very dedicated to his work and took all actions to do a perfect job. Highly recommend him and the company. Rich came to my home, again on the agreed date and time to give me an estimate. I had the estimate within two hours after leaving my home. This was a wonderful experience and I plan using them again for other floors in my apt. Bob.

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